CASUAL SUPPORT

Need help now? No regular “IT Guy”? We can help.

ITSource offers Casual IT Support services that are available when you need them. We utilise a variety of tools to enable us to support you immediately via a remote connection. Negating the need for travel, this can often be a quick way to resolve a variety of software related issues.

All you’ll need is your computer and an internet connection, and in a few simple steps we can jump in, work out what’s going on and advise the best course of action. 

We utilize TeamViewer to connect to your computer, which uses an encrypted connection to ensure your security. You can also see what we’re doing while we’re connected, so you can have complete peace of mind.

A SNAPSHOT OF OUR SUPPORT OFFERINGS:

Casual On-site Support

Some things can’t be resolved remotely. Maybe it’s a tricky hardware issue, or a network connectivity problem.

We’re able to arrange an on-site consultation to work through any issues you have and ensure they’re resolved in a timely manner.

We understand downtime costs money, and leverage our personal relationships with multiple vendors and carriers to achieve the best possible outcome for our clients.

If you’re after a bit more of a holistic approach to managing your IT needs, check out our Managed Services page for more information on how we can help.

On-site and Remote IT Services

ITSource is proud to be able to offer it’s entire suite of offerings on the Far South Coast.

Please check out our Managed Services, Casual Support and other offerings in the Services section

CCTV & Remote Monitoring

Whether you’re a business owner wanting to keep an eye on your business when you’re not around, or a property owner who travels to and from the area, keeping an eye on your assets is a smart idea.

ITSource can provide solutions for remotely accessible surveillance including iPhone and Android apps, and systems with motion detection so you can keep an eye on what’s important to you.

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