Managed Services

I'll take the lot

The whole package

At ITSource, we understand the importance of reliable, efficient, and secure IT systems for your business. Our Managed Services offering is designed to provide you with end-to-end technology solutions, allowing you to focus on your core business while we take care of your IT (and sometimes other) needs.

If you’re wondering what’s involved, there’s a nice concise list below that lays out all of the general services that are provided as part of a Managed Services plan.

Managed Services is a personal relationship (not that kind). If you’re looking for someone who will always have your back when it comes to technology, and ensure that you have the most cost effective and efficient solutions deployed in your business, get in touch and let’s chat, maybe over a coffee or beer. Our shout.

Break it down for me

Here's a cool grid

Proactive IT Support

Our team of certified professionals will monitor your systems 24/7, identifying and resolving issues before they impact your operations. This proactive approach minimises downtime and ensures that your IT infrastructure remains optimised for performance.

Network Management

We design, implement, and manage your network infrastructure to ensure maximum uptime, security, and scalability. Our services include network monitoring, troubleshooting, and regular maintenance to keep your business connected and protected.

Cloud Services

Our experts will help you navigate the complex world of cloud computing, guiding you to the right solutions for your business. From migration and integration to managing your cloud infrastructure, ITSource will be your partner in leveraging the power of the cloud.

Cybersecurity

Protect your valuable digital assets with our comprehensive cybersecurity services. We offer vulnerability assessments, threat detection, and incident response, as well as employee training and ongoing security management to safeguard your business from cyber threats.

Data Backup and Recovery

Ensure business continuity with our data management solutions. We provide regular data backups, disaster recovery planning, and secure storage solutions tailored to your specific needs.

Software and Hardware Management

Stay up to date with the latest software and hardware for your business. Our team will manage software updates, licensing, and hardware procurement, ensuring that your IT systems remain current and effective.

IT Consulting and Strategy

Leverage our expertise to develop a strategic IT roadmap that aligns with your business goals. We'll help you evaluate your current technology, identify opportunities for improvement, and implement solutions to drive growth and innovation.

Customised Service Level Agreements (SLAs)

We understand that every business has unique requirements. Our flexible SLAs allow you to choose the level of support and response times that best suit your needs, ensuring optimal value for your investment.

Chat, email, text, morse code, carrier pigeon...

We’re open on all channels, come and speak to one of our specialists. We don’t advise using carrier pigeons for various reasons, and we’ll look up how to use morse code if we have to.